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For reservations already made with EC-CARD / SEPA USER

If you want to cancel your existing reservation and have paid with an EC card, there will be no automated reimbursement of parking fees until further notice. The reason for this are currently occurring fraud cases. For this reason, please actively request the parking fees back from your bank or savings bank (“direct debit objection”) if you have canceled. This refund is of course free of charge for you.

Thank you for your understanding.

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